How Retailers and Distribution Centers Are Bridging the Communication Gap

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Thanks to omnichannel fulfillment and globalization, today’s products pass through several hands between the factory production and the checkout lane. Amongst the many systems in place to ensure smooth production flows, workforce communication across the supply chain continues to be a struggle for most companies. Without proper communication channels between warehouses and retailers, costly out-of-stocks threaten customer satisfaction and profitability. Unfortunately, it’s estimated that out-of-stocks will increase by 172% this year due to labor and supply chain shortages, and communication breakdowns are only expected to worsen the situation. Despite the outlook, studies suggest digital sales between November 1st and December 31st will amount to at least $207 billion in the U.S. alone. Poor supply chain communication is often caused by:

  • SKU proliferation – Many different variants of the same kind of product may be difficult to track once they leave the warehouse.
  • Various shipping options – Companies offering direct-to-customer and buy-online-pickup-in-store shipping options may open pallets, leaving more room for error and incorrect storage.
  • Inexperienced workforce – As new hires take time to adapt to workflows, delays may result during inventory counting.

On the flipside, companies actively integrating dependable communication channels between the storefront and suppliers have seen up to 25% productivity increases since delays and inaccuracies are mitigated before they progress through the supply chain. As the 2021 Holiday Peak Season draws near, the following solutions have grown in popularity among retailers and distributors to breakdown communication barriers:

  1. Wireless networking – Wall-to-wall connectivity enables warehouse workers to update stock counts from anywhere, but connectivity across the supply chain allows all teams to update and alert each other of stock shortages, production delays, and delivery times before surprises affect customer loyalty. For example, push-to-talk applications like Zebra’s Workforce Connect unites drivers and warehouse administrators, enabling real-time routing, voice-based texting, and task adjustments all without an additional device. This lowers operation costs while making sure transportation teams have access to the most current updates wherever they are.
  2. Streamlined mobile computing – Multiple SKU numbers are difficult to track when using legacy-based systems and manual data processing. To eliminate error-prone repetitive tasks such as inventory logging and cycle counting, next-generation mobile computers are now equipped with intelligent scanning engines to transmit barcode data straight to the WMS, bypassing paper tracking. Rugged mobile devices can also be taken outside of the warehouse, ensuring one durable, simple, and standard digital experience for both warehouse, delivery, and retailers.
  3. RFID verification – Lastly, with shipping timeframes shrinking to mere days, fast and accurate order verification is essential to prevent errors from leaving the warehouse. Consequently, RFID tracking and traceability has proven valuable in quickly verifying orders as they move down the supply chain. Real-time locationing solutions within the storefront also assist busy associates in tracking high-demand items, providing fast customer service during peak hours.

While the solutions above provide a safe place to start enhancing supply chain communication, unique applications may require a more tailored solution to adapt to your workflow’s demand and capacity. To explore more optimization choices, contact us for a step-by-step assessment of the current obstacles in your workflows.

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With Android on the center stage, are Windows Tablets worth the investment?

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The great Android Migration has consumed modernization strategies for the past years ever since Microsoft announced discontinued support for Windows CE-based mobile devices. Those seeking to protect data can no longer rely on Windows Mobile for their handheld devices. However, while Android is dominating the mobility frontier, Windows OS has yet to become completely obsolete. In spite of Android’s seamless adaptability, Microsoft still possesses enterprise familiarity as it continues to power a vast majority of rugged laptops and tablets. Apart from small-scale handheld devices such as mobile computers and enterprise smartphones, Windows 10 OS can still be beneficial since it enables…

  • Seamless connectivity to peripheral devices – Because most enterprise devices have been accustomed to running on Windows’ OS, peripheral hardware such as ring scanners, mobile printers, and headsets from varying manufacturers can quickly connect to your Windows device without extensive lag times.
  • Open ecosystem for non-traditional software – As the oldest supporting operating system in enterprise, Windows has built a long history of accommodating software updates and applications previously designed for desktops onto laptop interfaces. This allows field workers to quickly navigate through data while on the road without having to readapt to a new interface, lowering training times and simplifying workflows.
  • Enterprise-ready security on the field – Unlike Windows CE, tablets running on Windows 10 can still count on recurring enterprise security and support from Microsoft. This means teams can rely on seamless ease-of-use along with reliable data security for sensitive transactions and financial information.

What to look for in your Windows Tablet

As with previous enterprise hardware recommendation, selecting a Windows tablet requires businesses to note the following characteristics:

  • Portability and ergonomics since devices will most likely be used by your most on-the-move workers.
  • Flexible connectivity options to accommodate field teams working far beyond standard cellular coverage.
  • Glove friendly touchscreen usage that safeguards usability in colder and outdoor environments.
  • Streamlined functionalities such as automated data capture and data sharing within a protected platform.
  • Simplistic device management to guarantee maximum uptime even when devices are far from IT support teams.

See how Zebra’s L10 Rugged Tablet goes beyond these standards while leveraging the adaptability of Windows 10. When it comes to effective modernization, there is no such thing as a one-size-fits-all system. That’s why we continue to recommend businesses to carefully plan modernization strategies with a specialized team to best target unique optimization opportunities. In doing so, companies can expect to create a scalable modernization strategy that embraces change while leveraging familiarity for seamless integration.

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Why Just-in-Time Inventory Reordering is Your Best Bet to Reduce Costs

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Currently, the industrial sector is responsible for about 32% of the nation’s total energy consumption. Between compliance fees, utility charges, and labor expenses, manufacturing plants expect high costs when it comes to storing inventory on-site. However, to keep up with surges in demand, manufacturers must keep necessary materials always in hand lest they risk sudden stockouts that lead to delays in production, lost sales, and product shortages. To circumvent these issues, inventory management strategies like just-in-time (JIT) material reordering have become more prominent as a way to alleviate storage expenses, yet while cost-effective, JIT leaves little room for error.

When operating in a JIT inventory management system, facilities strive to keep less inventory on site to avoid stockpiling materials that may not get used. This means that operators must quickly reorder materials as soon as they dip below an established threshold point to avoid shortages. Failure to reorder on time can pause operations since the production line has to wait for incoming materials. When done correctly, JIT enables:

  • Minimized storage costs
  • Greater visibility on products assembled
  • Mitigated depreciation risks
  • Maximized storage space for finished goods
  • Seamless adaptability to sudden increases in demand

Establishing Effective Tracking for Just-in-Time Reordering

To prevent the risks of inefficient JIT inventory management, a viable system should integrate the following three factors.

  1. Real-time data visibility – Preventing out-of-stocks requires fast insight into dwindling inventory. That’s why real-time visibility stemming from technologies such as RFID locationing and digitization have become essential in securing JIT efficiency since they allow workers to target decreasing inventory counts before they fall below the established threshold level. 
  2. Unbroken workforce communication – In addition to timely visibility, workers should be able to communicate with each other immediately to notify of any impending shortages or stockouts. Solutions like Zebra’s Workforce Connect transforms current handheld devices into two-way radios for manufacturer and delivery teams, closing the gaps between delivery and receiving docks, so workers know when and where incoming shipments will arrive.
  3. Scalable automation – One of the perks of JIT reordering is that it facilitates adaptability in the event of sudden surges in demand, yet this flexibility can only be capitalized if the correct data processing tools are in place. Versatile enterprise devices such as Zebra’s rugged tablets provide adaptable functionality with flexible connectivity options, built-in scanning capabilities, longer battery life, and higher data security parameters to streamline data capture, processing, and sharing on one platform. Therefore, workers can simply add an additional layer of functionality to their versatile devices instead of having to deploy an entire new device to keep up with changes.   

While JIT inventory management has gripped the attention of most manufacturers, it is only one of the many ways supply chains are adapting to meet demands and overcome shortages challenges. To get a better idea of how you can optimize your inventory management system, schedule a workflow assessment and explore the modernized solutions reshaping supply chains today

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What is micro fulfillment and why are big businesses flocking to it?

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Among the myriad of changes brought on by last year’s health crisis, the increase in e-commerce transactions has continued to reshape supply chains throughout the post-pandemic landscape. Accounting for over a fifth of sales in the grocery industry alone, e-commerce remains as one of the top preferred transactions due to its convenience and speed. However, between workforce shortages and snowballing last-mile costs, supply chains have yet to successfully meet high customer demands continuously. As a matter of fact, researchers from the National Retail Federation show that over 40% of businesses still cite fast fulfillment as their top concern. To meet demands without overspending, businesses are now combining warehouse technologies in the retail landscape through micro fulfillment centers (MFC’s).

Leveraging maximized automation solutions, MFC’s concentrate high-demand inventory within one section of the storefront for quick seamless picking. Leading warehouse devices such as long-range scanners and ultra-rugged handheld computers are then employed to safeguard fulfillment efficiency as orders are received. This ultimately results in:

  • Higher order accuracy – Modernized scanning capabilities similar to Zebra’s intelligent PRZM scanning engines eliminate the need to manually verify orders by ensuring more successful first-time scans. Applications like SimulScan can further enhance this process by capturing multiple barcodes at once in one trigger pull.
  • Lower labor costs – Automated solutions have been proven to diminish operational costs since they streamline vital workflows through one platform. For example, Zebra’s enterprise tablets secure unbroken communication channels, enterprise data capture, and user-friendly visibility into cycle counts and incoming orders all on one touchscreen interface.
  • Faster contactless services – Services like click-and collect, curbside pickup, and buy-online-pickup-in-store are only expected to keep thriving. That means store associates may now share in the same challenges that often plague warehouses struggling to stay ahead of incoming orders without compromising accuracy. To further protect communication channels within the workforce, Zebra’s Workforce Connect transforms handheld devices into 2-way radios, thus eliminating the need for additional devices while adding a dependable layer of teamwork and workflow visibility.     

Are your operations suitable for micro fulfillment?

This is the question many large-scale businesses have begun to ask themselves, and while the answer may be different for everyone, one thing is sure: automation continues to hold the key to business success in the modern market. Start the modernization journey by assessing workflows with a specialized optimization team to see how you can leverage purpose-built technologies to establish greater customer satisfaction without overburdening the workforce.

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When facing higher demands to dependable track and trace, RFID is your best option. Here’s why:

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Counterfeit medications have been responsible for at least 290,000 deaths annually worldwide. Material shortages, tariff changes, and labor shortages have all contributed to recurring drug shortages across the world, costing drug companies over 8.6 million hours to remediate, risking the lives of millions, and creating space for counterfeits to enter the market. Unfortunately, minimizing counterfeits remains a challenge, especially during the transportation process.

New regulations under the Drug Supply Chain Security Act (DSCSA) aim at minimizing counterfeits by requiring serialized identification numbers for individual products; however, distributors would then have to scan individual barcodes to verify medications, increasing delays and costs on an already-strained system. To stay ahead of shortages, hospitals and pharmacies tend to overstock medications, holding an average of 180 days’ worth of finished goods that may not get used, ultimately resulting in wasted storage space, costs, and medication – further contributing to shortages that feed the vicious cycle of medical counterfeits.

How are pharmaceutical supply chains reacting?

By 2023, the FDA will require all medical products to contain a second 2-D barcode specifying a unique serialized identification number. While warehouses can disassemble pallets to individually scan medications, RFID technology is currently being enhanced to simplify the process. Although traditional RFID applications are incompatible with metals and liquids– both normally present in pharmaceutical supply chains – Zebra’s adaptable RFID solutions tackle the challenges of medication tracking by integrating…

  • Custom-built lags and RFID labels – Every operation is unique, which is why RFID labels should be tailored to meet the obstacles of your facility such as poor lack of air space inside containers, metal shelves, etc. In doing so, businesses can better track in-transit products.
  • On-demand RFID printing and encoding – Modern Zebra printers like the ZT411 are equipped with optional RFID encoding, allowing operations to streamline enterprise printing from one all-encompassing system. 
  • Highly secured mobile computers – Lastly, to ward off counterfeit behavior and stock tampering, mobile computers should be equipped with security-focused tools, recurring security patches, and higher encryption levels. Android handhelds like the MC3330xR maximize data security with varying authentication levels to enable safe data sharing, so T&L teams, distributors, and hospitals/pharmacies know when and where to expect shipments as well as how many products they will be receiving.

From metal-compatibility to challenging small sizes, protect pharmaceutical tracking with an RFID solution dedicated to expanding visibility no matter the costs. Reach out to Avalon to carefully assess your workflows and bottlenecks alongside an RFID specialist and see how you can enhance track and trace to protect your bottom line, and most importantly, your customers.

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If you’re still trying to salvage legacy systems, it’s time to modernize. Here’s why:

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When operating in today’s fast-paced supply chains, one hour of inefficiency can result in incalculable losses such as missed sales, shipment delays, data breaches, and maintenance costs. As warehouses continue to automate repetitive tasks such as data entry and order verification, a new issue arises: where do legacy systems fit in modernized warehouse operations? Legacy devices may seem more comfortable at face value due to their familiarity; however, their complex workflows may enable costly downtime.   

In the transportation and logistics industry, where over 40% of businesses still rely on paper-and-pencil manual data entry, legacy systems have been directly linked to as much as 14 hours of downtime per worker, per month, worldwide. Unable to support remote device management or real-time connectivity, incapacitated legacy systems can bring operations to a grinding halt. To undo these issues, modern mobility and visibility systems like the ones built with Zebra’s next-generation technologies can harness competitive benefits such as: 

  • Simplified enterprise-grade interfaces – Legacy systems tend to be preferred solely on their familiarity. Employee training and long adoption rates can be costly. That’s why Android’s enterprise-ready operating systems retain the ease-of-use of a consumer-grade touchscreen interface on a purpose-built device to lower onboarding time. Furthermore, Zebra’s All-Touch Terminal Emulation app can convert TE green screens into a touchscreen interface right out of the box to further minimize training times.  
  • Minimized additional hardware – Newer devices such as Zebra’s MC9300 streamline several crucial workflows within one platform, enabling workers to scan and process data while updating databases and teams in real-time without any manual data entry. Mobile devices with embedded push-to-talk capabilities can further simplify workflows by eliminating the need for extra bulky two-way radios.  
  • Expanded device functionality – Lastly, Android’s open application ecosystem facilitates new application deployment to expand your device’s functionality without too many backend modifications. For example, Zebra’s MobilityDNA apps enable remote battery management, device tracking, simultaneous barcode data capture, and independent troubleshooting for maximized uptime all through one device.   

And, with the GO Zebra Trade-In Program, you can add cash back rebates to the list. 

Further amplify modernization benefits when you upgrade legacy systems through the GO Zebra Trade-In Program. Between now and December 31st, your upgrades qualify for cash back rebates up to $650 per device when you follow these three steps: 

  1. Purchase your eligible device 
  1. Submit a claim form within 90 days of your invoice date 
  1. Trade in devices from any manufacturer for cash rebates 

In our commitment to innovative efficiency, we strive to eliminate all unnecessary complexities from your modernization strategy. Contact an Avalon automation expert to explore a customized optimization plan that matches your needs and preserves familiarity for minimal disruptions.  

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What makes a mobile computer enterprise-ready for fast-paced warehousing?

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With so many technological breakthroughs now available in various devices, businesses may struggle in selecting a mobility solution that best suits their unique needs. For example, while newer mobile computers can easily integrate RFID data capture and freezer-ready touchscreens, these benefits are not always necessary for workflows like order verification and storefront management. When devices don’t appropriately match business needs, the results often include:

  • Increased adoption rates since technologies may be too complicated
  • Workflow delays and bottlenecks
  • Lower ROI than expected due to wasteful labor
  • Complex maintenance schedules and increased IT involvement
  • More worker stress that hinders productive engagement

To prevent these issues from harming workflows, the following questions should be considered when selecting modernized hardware.

  1. Will it be scalable to accommodate eventual change? – Changes in demand and labor availability mean new devices should be easy to grasp and scalable to different workforce sizes. That’s why Android’s enterprise-ready OS has overtaken most modernization strategies since its open app ecosystem allows for seamless integration of new applications without too many backend changes.
  2. Does it prioritize easy user adoption? – Touchscreen devices straying away from traditional TE interfaces can facilitate onboarding for a younger workforce that may be unfamiliar with green-screen applications. Moreover, simplistic ergonomics may also ease adoption since usage can be tailored to the employee’s preference and workflow requirements.
  3. Has it been tested for non-stop performance in environments like your workflow? – To truly earn the “enterprise-grade” title, devices should be thoroughly crafted to sustain drops, tumbles, extreme temperatures, and condensation since these aspects often mark most supply chain operations. In addition to higher durability standards, devices should also contain longer battery life cycles compared to consumer-grade devices. For example, Datalogic’s Skorpio mobile computers decrease maintenance times with hot swappable batteries and wireless charging, thus protecting unbroken productivity.
  4. Does it protect effective data sharing? – Lastly, as cyberattacks become ever more prevalent, effective data security backed by recurrent OS updates and patches can prevent damaging breaches and data leaks. Moreover, when devices are easy to use, there are less risks of accidental leaks from improper device usage. 

With these questions in mind, businesses can best narrow down hardware options that support a mobility solution centered on your needs. For workflows that are ever changing, such as e-commerce order fulfillment and food storage, adaptable devices like Datalogic’s Skorpio handheld computers offer maximized flexibility and ease-of-use for fast deployment.

Modernized mobility can take many forms. Discover one that best fits your operations when you schedule a preliminary assessment with Avalon to investigate optimization opportunities in your workflows.

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Labor shortages plus the E-com Boom is a recipe for stress. See what T&L businesses are doing about it.

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The first half of 2021 has been marked by an ever-dwindling workforce across multiple industries. From foodservice to warehousing, businesses have struggled to attract and retain skilled employees due to growing issues such as greater job options, requests for higher wages, and limited childcare opportunities. While warehouses are slowly regaining numbers, transportation and logistics firms may still face greater demands with the end-of-year e-commerce boom brought on by the holiday season. With delivery timeframes expected to shrink even more and high turnover rates, T&L businesses find themselves with the challenge of accelerating order processing without overwhelming current employees. To do so, field teams have adopted the following strategies:

  1. Streamline operations through one consolidated workflow – Individual devices incur individual costs such as maintenance, software, and replacement fees. Moreover, new employees must then learn to operate several devices quickly to maintain productivity levels, further increasing training costs. Newer mobile computers such as Zebra’s TC72/77 reduce costs by streamlining computing, data capture, and communication channels into one device. This reduces training times and operational costs as employees only need to grow accustomed to one device.  
  2. Track worker safety to prevent more understaffing issues – Worker safety both in and outside the four walls continues to be a deciding factor when it comes to employment retention. That’s why exposure awareness systems have become increasingly more popular as they allow transparent traceability of possible germ exposure. Moreover, on the field, secured connectivity systems like Zebra Workforce Connect enable hands-free communication with warehouses in real-time, preventing accidents and facilitating precise driver locationing and delivery status through one interface.
  3. Remove paper-based reporting for zero-wait data sharing – Unlike pen-and-paper inventory management, modernized data capture preserves team connections by facilitating instant data sharing through one centralized database. In doing so, warehouses can update delivery teams of order volume, changes in ETA, and routing changes without delay.
  4. Minimize touchpoints between loading and shipping – Contactless transactions have gained popularity across the supply chain due to their speed and safety. RFID technology has led the forefront in minimizing extra touchpoints by capturing multiple barcodes in one scan and tracking in-motion inventory for maximized visibility. 

Optimizing scalable efficiency can take many shapes depending on your operation’s current struggles. Get a clearer picture on how to start safeguarding productivity in your workflows when you schedule an in-depth assessment and stay a step ahead of change with a modernization solution that adjusts to your needs.

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Seize the Edge: What Label Printer Should You Choose?

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Ensuring seamless inventory movement down the supply chain, your enterprise printing solution works hard to deliver crisp, legible, and durable labels and tags carrying vital stock information. Needless to say, your printer is the foundation of an effective printing solution, which is why careful consideration of the following four factors must be taken when upgrading your enterprise printer:

  1. Workspace type – While highly durable, large industrial-grade printers take up a lot of space. On the other hand, small desktop printers lack the needed portability mobile printers bring. Assessing where your printing stations will be located helps narrow down choices.
  2. Connectivity type – All printers must possess a way to communicate with your database to produce labels. Modernized printers can connect via Bluetooth, allowing workers to print from anywhere through their handheld devices.
  3. Future applications – Understanding the differences between direct thermal and thermal transfer printing allows you to select a printer with the durability standards needed to handle high continuous heat.
  4. Ease-of-use – Lastly, as supply chains strive to meet smaller timeframes with an ever-changing workforce, ease-of-use has also become a prioritizing factor since a simplistic printer may enable faster deployment and maximized productivity when compared to a complex model.

Integrate an adaptable printing solution with Zebra’s ZD621 Desktop Printer

Changes in supply chain demands and labor availability can make it difficult to estimate how much printing power your operations will need in the future. To circumvent disruptions, Zebra’s newest desktop printer aggregates key features to boost adaptability in smaller workspaces. Unlike previous models, the ZD621 enables:

  • Increased printing power that’s 30% higher than previous models and 300% than legacy devices.
  • Backwards compatibility with your current label formats.
  • Application adaptability as you can choose between direct thermal, thermal transfer, and RFID models.
  • Streamlined troubleshooting and update deployments through Zebra’s Printer Profile Manager Enterprise app.

Click here to see the full list of the ZD621 printer’s benefits.

From longer printing performance to faster label production, discover the ease of modernized label printing with the next evolution of warehouse technology. Contact us to take a closer look into the newest edge of durable printing.

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Why Add a Keypad to Rugged Scanner?

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Zebra’s newest DS3600-KD is expected to set a new standard in ease-of-use, yet at face-value, one might wonder how an additional keypad is more beneficial to a scanner, and how it differs from previous touch-computers. While similar to enterprise computers, the keypad-scanner merger lowers adoption rates since it is familiar to employees already using handheld scanners, particularly the frontline workforce. An additional keypad harnesses small-scale benefits that work together to speed up data entry for faster service. In doing so, distribution centers can meet higher customer expectations surrounding faster and same-day shipping – all without additional strain and costs to an already busy workforce.

4 Ways Zebra’s Additional Keypad Elevates Operations

When workers can key in crucial data such as location and quantity directly on the spot, they no longer have to waste time interacting with additional host devices or rescanning the same object for more data. Moreover, the DS3600-KD is equipped with pre-built applications to further elevate operations through:

  1. Eliminating additional trigger pulls – A keypad boosts ergonomics by decreasing instances of finger fatigue as workers can adjust quantity data with one hand.
  2. Adding location data to individual products – Quickly update locationing information by entering aisle and shelf number to your scanned data. This further accelerates order picking as following shifts can use previously captured data to find products in the warehouse.
  3. Image documentation – Capture images of the assembled order and share it with your host for a recorded verification track of orders and possible damages.
  4. Quick matching scans – Scan the container’s outer label and then each individual item inside an order with the help of the screen’s visible confirmation to make sure the container has an accurate completed order before shipment.
  5. Sustainable inventory cycle counting – To ensure 99.99% inventory accuracy across the warehouse, the DS3600-KD has been developed to retain connectivity even when away from the cradle, so your data is always transmitted to the host as your workers navigate around the workspace.

Get a closer look into how the DS3600-KD is setting a new standard in intelligent durability with our application brief, available here.

The limits of innovative efficiency are constantly expanding to embrace a new generation of fast, accurate, and customer-centric technologies. Reach out to an Avalon modernization expert to explore a new way to optimize data capture with Zebra’s newest ultra-rugged scanner.

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