Zebra’s newest wearable computer has gained much attention for being the world’s smallest wrist-mounted computer. Lightweight and fully ergonomic, the device replicates many functions currently conducted by larger handheld computers, yet it brings unique benefits to specific applications. To best harness its features, businesses seeking to implement the WS50 should consider its top use cases. Developed to simplify data capture and sharing, the WS50 has seen the most proficiency in:

  • Retail markdowns – Shifts in demands can cause rapid price changes over shorter periods of time. Team members equipped with unbreakable data accessibility through wearable devices can quickly scan and verify inventory information without extra bulky devices or paper stock counts.
  • Task management – Operating with smaller workforces under constant labor turnover, warehouse teams require real-time task management that can prioritize in-need operations in real-time based on current workforce size. The WS50’s flexible connectivity features allows teams to update task assignments on the go for less unbroken productivity.
  • Warehouse order fulfillment – Encompassing over 50% of labor efforts, order fulfillment is the foundation of successful distribution. With customers demanding consistent accuracy rates within smaller delivery timeframes, automated picking, sorting, and loading hastens the fulfillment process while increasing throughput without overburdening your workforce. Mobile computing also curbs unnecessary travel since workers no longer need to check in with a centralized desktop to update reports.
  • Accuracy verification – Lastly, whether in the warehouse, in a storefront, or even in non-traditional settings such as food service and hospitality, the WS50’s intelligent scan engine provides higher accuracy rates by verifying product data without paper-based systems.

 

How is this different from a traditional handheld computer?

While the WS50 shares many similarities with leading mobile devices, its small size and wearable capabilities increase responsiveness since workers can be expected to be wearing their devices. Wearable technologies have consistently shown to be easier to adopt since they leverage natural human movement, ultimately empowering teams to…

  1. Cut down device management costs since the device already fulfills the role of a ring scanner
  2. Further connect teams through embedded push-to-talk features on a wearable band
  3. Customize mounting and applications to create a tailored wearable solution that’s easy to grasp by new hires.

 

The road to effective modernization can take many forms. While a hardware upgrade can be essential, sustainable efficiency is developed with tested expertise and solution support. To translate the benefits of the WS50 into your workflows, consider meeting up with one of our automation experts to pinpoint bottlenecks and optimization opportunities in your workflows.

Warehouse robotics has long been pinpointed as a disruptive force to reshape the face of modernized warehousing. Now seen as an indispensable support for the changing workforce, robotics investments have surpassed $22 million worldwide, illustrating the digital transformation in today’s supply chains. While e-commerce and shortages have been responsible for most supply chain shifts, AMR adoption can be traced back to a few common factors such as:

  1. Rise in SKU numbers – As more e-commerce stores open, more products flood supply chains, increasing order throughput rates within smaller workforce pools.
  2. Steady increase in labor expenses – Studies show that labor expenses account for over 60% of total operating costs, surpassing rent, utility, and technology expenses. As labor shortages continue to affect industries, these expenses are only set to continue.
  3. Higher likelihood of worker injuries – Around five in a hundred workers are expected to get injured while on the job per year per warehouse. While that may seem like a small probability, one injury can cost companies up to $38,000 in direct costs alone.
  4. Higher likelihood of mixed pallets – With warehouse spaces also increasing in rental price, facilities are more likely to store mixed pallets and split cases to ensure greater product variety. This may create future complications as workers must travel farther throughout the facility to assemble orders.
How do AMRs fit into new warehouse challenges

As customer expectations continue to shift over time, new challenges are only expected to rise. Consequently, intelligent AMR fleets such as the ones built by Zebra’s Fetch Robotics improve modernization strategies by working alongside other future-forward technologies to…

  • Automatically differentiate similar products with RFID scanning during the pick process. Because tags store multiple codes at once, RFID data capture empowers teams by directing AMRs fleets to the correct location based on captured and shared data via the WMS.
  • Reduce employee travel time around the warehouse with roller-top AMRs that meet picking teams in designated locations. In doing so, teams no longer need to move between aisles since AMRs can just bring the order to them for picking and then move the pallet to the next step of the order fulfillment process.
  • Prevent worker injuries that stem from carrying heavy loads or traveling down the same routes as forklifts and other heavy machinery. Next-generation AMRs are equipped with sensitive motion sensors to spot workers and avoid collisions.
  • Track split cases for streamlined picking via your preferred handheld device. Since AMRs can carry up to 600 pounds per device, multiple orders can be transported at once, increasing order throughput while navigating through different pallets with less errors.

An efficient robotics solution is often accompanied by several supporting technologies to simplify deployment and streamline workflows for less bottlenecks. The first step to modernization is a careful in-depth workflow assessment to outline needed technologies and goals within your solution. To learn more about how to get started, contact Avalon’s modernization experts.

Past studies have showcased the concerning lack of trust consumers have in food & beverage companies regarding product safety. A mere 22% of shoppers have stated that they fully trust companies to accurately verify product integrity. However, as consumer expectations shift throughout time, effective traceability is no longer the only driving force behind RFID adoption.

Dynamic supply chains involving a variety of similar SKU units in a wide geographical range must not only verify product quality, but also ensure ETAs are met, order accuracy, and seamless data transmission, all with a smaller carbon footprint. For example, current research shows that 77% of shoppers now use a mobile device to initiate a purchase. This means distribution centers must be able to aggregate data coming in from multiple terminals and distribute tasks proactively across the workforce. In other words, real-time RFID visibility could assist with:

  • Reducing inaccurate handling and storage risks
  • Verifying in-stock materials as orders come in
  • Tracing manufacturing workflows to prevent recalls
  • Simplifying real-time order tracking for customers
  • Connecting order picking teams with real-time demands
  • Consolidating several data points onto a digitized form for easier auditing

When “high-speed” meets “high-volume”, only the toughest solutions will do.

Distribution centers now require flexible and durable technologies to satisfy multiple demands at once. That’s where next-generation devices like Zebra’s new RFD90 Ultra-Rugged RFID Sled come in handy. Tailored to adapt to leading operating systems and mobile devices, the sled exemplifies RFID’s strides when it comes to evolving inventory management through:

  • Ergonomic design that favors worker comfort and durability
  • Enhancing scanning performance for large workspaces
  • Flexible connectivity options to pair with Android, Windows, and iOS devices
  • Tap-to-pair setup for faster solution deployment
  • Remote device management via pre-installed WiFi 6
  • A variety of charging options to ensure around-the-clock device performance

Learn more about Zebra’s new RFD90 Sled in our fact sheet.

As consumer demands continue to grow, technology can expect to mature alongside them. Reach out to an Avalon expert to learn how you can keep optimizing your warehouse with locationing and visibility technologies designed to thrive in today’s order fulfillment challenges.

The mobile computer has become the face of modernized automation in today’s industries. From healthcare clinical devices to field service communicators, mobile devices have progressed technologically to streamline vital workflows for simplistic usage and upgrades. As a result, unique challenges have created a variety of different mobile capabilities, giving businesses more flexibility when selecting a modernized device. On the other hand, more options may equate to more confusion, which is why it’s important to assess your computing needs with the following questions:

  • What sort of workflows am I consolidating?

Android’s open ecosystem allows businesses to implement new applications to expand device functionality without extensive recoding; however, rugged devices like the new MC3300ax are built with integrated scanners, WiFi 6, and push-to-talk connectivity, enabling 2-way communication and automated data capture right out of the box without additional hardware. Learn more about the new MC3300ax in our video.

  • What scanning range do my employees need?

A field technician may not need to consistently capture barcodes 75ft away. Flexible scanning ranges such as the ones available in the MC3300ax allow businesses to reduce deployment costs by selecting devices perfected for the size of their space. In addition to scanning range, connectivity range should also be considered since captured data should essentially be digitally transmitted onto your WMS’ database without any disruptions.  

  • How rough is the work environment?

Micro-fulfillment warehouses located inside of stores or smaller urban areas can get by with less rugged devices compared to cold storage facilities. Zebra’s EC5x provides superior connectivity, data capture, and ease-of-use for store associates and growing warehouses whereas the ultra-rugged MC9300 can be customized with a freezer-ready screen and glove-friendly keyboard to withstand the temperature changes of cold storage environments. Regarding field service, the TC7x stands apart from in its class due to its flexible connectivity networks to protect long-range communication channels and its rugged outdoor-ready design. 

  • Do my workers need a keyboard?

Touchscreen devices have been shown to minimize training times since they resemble consumer-grade devices. However, keyboards facilitate heavy data entry without forcing workers to travel to a centralized computer station. Zebra’s TC8300 combines touchscreen simplicity and warehouse data applications within one touchscreen device to reduce the errors of manual data entry. For previously keyed workflows such as TE applications, Zebra’s All-Touch Terminal Emulation can convert green screen apps to fit touchscreen interfaces without extensive app rewriting. 

  • Which disparate devices are included in my solution? 

If workers will carry other devices such as mobile printers or scanners during their shift, a lightweight wearable computer like the WT6300 may be a better option in order to maximize worker comfort and integrate additional devices without overwhelming workers. 

Look through our complete Zebra portfolio to learn more about next-generation devices. 

How to start your upgrade

To select the best fit device for your mobility solution, we recommend first meeting with a modernization specialist to assess current workflow challenges and outline realistic implementation goals. Depending on your selected upgrade, your devices may be eligible for cash rebates if upgraded through the GO Zebra Trade-In Program. Eligible devices can be traded in for cash rebates in three steps: 

  1. Purchase your eligible Zebra device
  2. Submit a claim form within 90 days of your invoice date
  3. Trade in outdated devices from any manufacturer for up to $650 in rebates per device

Meet up with an Avalon modernization specialist today to get started.

Today’s warehouses are navigating a multitude of challenges; however, two obstacles stand in attention-worthy contrast: high order volume and crippling labor shortages. While order fulfillment rates skyrocket from year to year, employee shortages have created an obstacle in accurately fulfilling the surplus of orders within a smaller timeframe. The Bureau of Labor reported that 45% of warehouse jobs remained unfilled by December of 2021. Meanwhile, labor turnover rates across industries has increased by 8%, costing up to 33% of an employee’s annual earnings to remediate. 

It is no surprise then that automation has become indispensable for warehouse survival. To alleviate pressures on fluctuating workforces while maintaining high order throughput, automated solutions must prioritize versatility, mobility, and ease-of-use. Combining these three factors in one solution, mobile workstations like Newcastle’s Power Carts empower distribution centers by delivering seven game-changing benefits:

  1. Rapid return of investment – By accelerating ROI, companies have more available resources to implement more automated and/or predictive measures. This protects business flexibility in the event of future disruptions. 
  2. 63% increase in ordering volume – By streamlining scanning and label printing through one mobile station, warehouse teams can label and verify orders in strategic places throughout the warehouse. Increased speed results in more orders being processed within smaller time frames since workers no longer need to wait in bottlenecks to print and label orders. 
  3. 50% productivity increase – Equipped with industrial printers like Zebra’s thermal printers, power carts also cut down wait time with faster printing speeds and higher label resolution. Moreover, because they are mobile, printing stations can also cut travel time, keeping workers productive instead of idle. 
  4. 5 to 10 hours of extra work saved – In addition to faster printing, automated data capture via Zebra’s ultra-rugged scanners connects workers to inventory data without losing a second. Real-time order and inventory updates eliminate the need for excessive end-of-shift reporting, further lowering labor costs. 
  5. 90% reduction in labeling errors – Unlike manual data entry, which is both error-prone and time-consuming, automated data capture and sharing reduces the likelihood of errors progressing down the supply chain. Fewer labeling errors also protect orders from mis-shipments and delays, increasing overall customer satisfaction. 
  6. Less bottlenecks for easier social distancing practices – New concerns regarding employee health and social distancing should discourage high employee density. By leveraging high-speed automated solutions, power carts reduce the time employees spend gathered around centralized printing stations, protecting them from unnecessary germ exposure.   
  7. 75% reduction in overtime – Fast-acting technologies are developed to streamline and simplify complex workflows, which means businesses can also expect to save money allocated to overtime. 

Learn more about all-in-one mobile workstations in our brochure, here

Depending on the nature of your facility, mobile workstations may bring additional benefits to your workflows. For a full overview of your opportunities, contact Avalon’s modernization specialists to schedule your workflow assessment.

From first responders to field technicians to manufacturers, today’s workflows depend on agile performance from workers and technologies alike. Fast real-time updates prevent communication breakdowns, expand inventory control, and facilitate employee tracking, all culminating into maximized uptime and lowered operational costs. To accomplish this in a myriad of environments, Zebra’s newest 2-in-1 Windows Tablet was developed with flexibility in mind. Joining the versatility of an enterprise Windows platform with dependable security and high durability standards, the rugged tablet is expected to redefine enterprise flexibility as noted in our Product Knowledge video below:

The Delay is Over: Transform your Workflows with one Future-Forward Solution.

As supply chains and crucial operations become ever more connected, next generation technologies must aim at expanding accessibility to diffuse vital data safely and efficiently across the entire workforce. This allows workers to cultivate teamwork in any environment by:

  • Enabling remote workflow monitoring – Windows 10 delivers real-time visibility to connected devices. Moreover, the tablet’s detachable keyboard provides a laptop functionality suitable for administrators, thus standardizing device selection across the whole operation.  
  • Preventing data breaches – Multiple authentication layers, credential validation, and Windows Hello facial recognition allow users to have tiered security levels, preventing accidental sharing or cyberattacks. 
  • Unifying entire teams in and out the four walls – Connectivity is indispensable to ensure smooth workflows. That’s why the ET80/85 leverages several connectivity options such as 5G, Bluetooth, and even WiFi 6 to help teams plan and update routes based on real-time information. Further sustain team communication with Zebra’s Workforce Connect for push-to-talk capabilities and secured text messaging, all deployed through your tablet. 
  • Facilitating on-the-spot quality control – Continuing the legacy of purpose-built technologies, the ET80/85 integrates a handheld scanner along with high resolution cameras for on-the-spot data capture. For manufacturers, this means quality control can happen in multiple locations within workflows to prevent recalls and ascertain traceability. 

In addition to these benefits, expected high durability and ergonomic factors are still in place, safeguarding ease of use and device longevity. Download the ET80/85 fact sheet to see more new benefits. 

How to make it yours:

As a Zebra Premier Solutions’ Partner, Avalon facilitates modernization by removing the obstacles of device procurement, software integration, staging and kitting, and more. To see how and where Zebra’s new tablet benefits your workflows, schedule a preliminary modernization assessment with our specialists and carefully evaluate optimization areas in your facility.

Research shows e-commerce brought in roughly $768 billion in sales back in 2021, with around half of U.S. consumers reporting to have received at least one delivery per week. That translates to over 110 million orders processed per week nationwide. Since e-commerce shoppers show no signs of relenting purchases, warehouses remain in a continuous struggle to accelerate fulfillment rates without compromising order accuracy. Zebra’s Warehousing Vision Study revealed that 73% of participating warehouses expect partial automation to solve this issue; however, automation may take different forms depending on a warehouse’s order volume.

What Can “Partial Automation” Look Like?

Micro-fulfillment warehouses and cold storage facilities clearly have different challenges and needs compared to traditional distribution centers. As a result, partial automation may look different between facilities. Below are a few adaptable automation solutions currently accelerating order picking within challenging and traditional environments alike:

  • Start with digital data capture to eliminate manual recording.

Digitization is the most basic yet scalable way to prevent costly mistakes from entering the supply chain. At its core, an automated data capture solution is composed of a handheld scanner connected to your WMS and legible barcodes, yet Avalon empowers you to take your system a step farther by deploying pre-tested labels that retain barcode legibility in harsh and/or high-demand environments. For example, Zebra’s Certified Consumables can be tailored to integrate waterproof and scratch resistant surfaces for a longer lifespan within cold storage. By removing manual inventory updates, warehouse teams can get real-time insight to stock levels and location, optimizing picking paths and preventing out-of-stocks through one intelligent solution. 

  • Integrate power carts to minimize worker travel time and bottlenecks.

If your warehouse is already leveraging automated data capture, power carts expand functionality by increasing receiving volume by 63% in less travel time. By mobilizing industrial printers, scanning, and inventory visibility, power carts remove bottlenecks around static centralized label printing stations, allowing workers to stay focused and productive at all times. Zebra’s intelligent industrial printers further accelerate processes with faster printing speeds and easier media loading, ultimately resulting in 75% less overtime when paired with Newcastle’s mobile workstations.  

  • Move inventory with AMRs to alleviate workers.

Autonomous mobile robots (AMRs) are currently being used in large-scale high-demand warehouses to lessen the pressures of today’s current labor shortage. Previous studies have shown that AMRs and co-bots can triple picking rates by moving entire pallets to the shipping dock, delivering a noticeable ROI within as little as 3 months. With Zebra’s acquisition of Fetch Robotics, Avalon now brings the latest insights into simplifying AMR integration for future warehouse adaptability and faster order picking. 

Simply put, the definitions of “partial automation” are adaptable to your warehouse’s needs and constraints. That’s why it is recommended that warehouses meet with a modernization team to build a customized plan. Successful solutions can empower warehouses to meet current customer demands while preparing them for eventual challenges ahead.

In a span of a decade, the Food and Drug Administration (FDA) along with the Food Safety and Inspection Service (FSIS) have reported a 125% increase in food recalls. In 2020, the FSIS recorded a total of 1,394,585 pounds of recalled products, pulled from markets due to pathogens, allergens, presence of extraneous materials, and import violations. Studies show that grievous tracking and traceability gaps have been responsible for:

  • 47% of recalls stemming from microbiological contamination
  • $3.7 billion spent in medical treatments for salmonella 
  • Nearly 8.5 million food units recalled yearly by the FDA
  • 601,969 pounds of recalled chicken in 2020 alone

While these numbers are ominous, one of the primary reasons behind the increase in recalls are traceability technology and new safety regulations. Real-time tracking and labeling systems now provide easier verification of compliance codes in food safety. That means manufacturers can target and catch more mistakes than before with the help of new intelligent tools and better safety parameters set by the FDA, FSIS, and CDC. However, while timely recalls can prevent pathogen outbreaks, they quickly erode consumer trust. An estimated 80% of consumers do not completely trust brands to ensure safety, and over a third report avoiding businesses associated with food-borne illnesses for many months. Therefore, visibility systems must prioritize early detection to keep compromised products from leaving facilities in the first place. 

The key to establish real-time alerts based on actionable data

Less communication gaps empowers teams with a clear overview of how products are handled, packaged, stored, and moved. Labeling systems paired with handheld scanners and mobile computers can help eliminate gaps by transcribing data from each step into a centralized shareable database. On the other hand, new rugged tablets like Zebra’s ET80/85 2-in-1 tablets emphasize the power of agile adaptability in securing food safety by:

  • Providing a lightweight consolidated computer and scanner – Despite having an integrated scanner and higher durability standards, the ET80/85 is 20% lighter and 35% thinner for easy portability. Its larger screen size permits workers to monitor products at-a-glance when operating forklifts or other heavy machinery.
  • Facilitating data entry with a detachable keyboard – Keep workflows standardized with a device that adapts to preferred data entry mechanisms for administrators and production teams alike. Detachable keyboards and universal mounting options allow the ET80/85 to fit into different work environments, simplifying training and accelerating deployment. 
  • Reducing connection drops through flexible connectivity options – Leveraging several connectivity options such as WiFi 6E, 4G/5G, and Bluetooth, the ET80/85 prevents downtime and breakdowns from signal drops within the four walls, keeping your vital data constantly available to your workforce. This also means workers can update WIPs, notifications, and compliance codes in real-time for entire teams to track. 
  • Deploying seamless push-to-talk and secured texting – Lastly, Zebra’s Workforce Connect empowers manufacturers with real-time communication between individual workers and entire groups, all streamlined through one platform. Moreover, connectivity can extend beyond the four walls, allowing transportation teams and retailers to verify shipments are ready for sale. 

To efficiently start securing real-time workflow visibility, begin with a comprehensive operational assessment to target recurring points of communication breakdowns. Contact Avalon to start your assessment today and learn more about the next generation of technologies devoted to dependable food safety.

A little over a third of warehouses are investing in technology plans to integrate RFID as a foundational part of their automation plans. From increased inventory control to real-time asset visibility, RFID tracking is known for facilitating instant locationing and 99.99% accuracy. However, several steps are crucial to ensure seamless and scalable RFID tracking. One of these steps involves assessing the best fit RFID tag to avoid damaging interference. When building a reliable RFID tracking system, consider the following components in your RFID tag:

  1. Application environment – While RFID can carry a myriad of benefits to even the most unique warehouses, tags can be severely impacted by certain kinds of surfaces such as metals and liquids. Fortunately, newer tag technology like Zebra’s on-metal labels can be engineered to retain legibility on dense materials, yet preliminary surface considerations should be made to verify if a different tracking system is the best fit.
  2. Frequency type – Tags frequencies can involve low, high, or ultrahigh frequencies depending on the reader’s distance and processing speeds. Low frequencies generally cost less and are more resistant to water and metal applications. On the other hand, high frequency tags sport larger memory capacity and easier readability for more accurate first-time scans. Lastly, ultrahigh frequencies can be read from 25 feet away or more while identifying entire containers of shipped goods in mere seconds. However, ultrahigh frequencies are more sensitive to application environments, limiting their use.
  3. Composition of your tag – As with any other kind of label, adhesive strength and surface type play a large role in label longevity. Improper adhesive strength can lead to peeled and torn edges, thus hindering legibility. Although rough surfaces may not implicate scanning, they damage printheads overtime, leading to premature printhead failure and costly downtime.
  4. Memory capacity – Larger tag capacities can hold greater details, yet they are not always necessary. Therefore, investing in smaller memory capacity can dramatically lower operational costs without compromising your solution’s functionality. In contrast, higher memory tags may employ better encryption for dependable data security and accuracy.

Designing a suitable label with Zebra’s Certified Inlays

Built with stringently tested materials for consistent performance, Zebra’s Certified Consumables can be customized to match your application and environment requirements without printer voids. Tags can be tailored to…

  • Survive high temperatures, moisture, UV light, etc.
  • Accommodate desired memory space without burdening your budget
  • Match challenging surfaces like metal, water, and dense materials
  • Stick onto smaller curved surfaces with flag designs

With so many different options available, the most suitable first step is to schedule an RFID consultation to assess your workflows’ compatibility with RFID tracking systems. In doing so, your team can work with RFID specialists to design a tailored visibility solution combining readers, tags, and software that adapts to your operational needs.

Shaping modern warehousing from the inside out, demands for sustainable practices have skyrocketed, with a 71% increase in searches for sustainably sourced and packaged products. To retain customer loyalty, warehouses and distribution centers can no longer afford to overlook operational sustainability. Moreover, as supply chain issues continue, eco-friendly practices can also help minimize costs and downtime since versatile technologies aim at reducing e-waste, thus streamlining several vital workflows through one rugged device for less future decommissioned devices. In addition to a smaller carbon footprint, sustainable warehousing promotes:

  • Consolidated workflows for less deployed devices and reduced management costs
  • Future-proof operating systems to prevent early decommissioning
  • Durable printheads and smooth surface labels that mitigate premature printhead failure
  • Less paper-based data tracking thanks to automated scanning capabilities

Explore your sustainable modernization options

To further facilitate your sustainable plan, next-generation technologies strive to support the qualities discussed above. For example, Zebra’s Rugged Tablets hold EPEAT certifications, thus complying with multiple stringent standards while automating data capture. Whether through rugged tablets or mobile computers, sustainable warehousing can be achieved through…

  1. Eco-friendly upgrades that guarantee proper recycling – As businesses move toautomate repetitive tasks, concerns for improper e-waste disposal grow. To prevent outdated devices from hitting landfills, Avalon continues in its partnership with the GO Zebra Program, assisting businesses in trading legacy devices from any manufacturer for Zebra’s next-evolution devices along with cash rebates up to $650 per device.
  2. Minimum operational lifespan of five to ten years for mobile devices – Unlike consumer-grade devices which typically last between one to two years, enterprise-devices running on Android’s OS can last up to 10 years with uncompromised data security thanks to silent yet recurring updates and security patches.
  3. Durable external design to withstand rough use – Optimize reliable operations with durability that is built to handle drops to concrete, rain, snow, dust, extreme heat, subzero temperatures, and liquids. Zebra’s Rugged Tablets are waterproof, dustproof, and drop-proof, so your workers get the ultimate in usability. When devices are built to survive harsher conditions, businesses can also avoid wasteful downtime and breakdowns, decreasing operational costs, IT visits, and eventual device disposal.
  4. Reliable battery management – Lastly, to reduce risks of improper battery disposal and sudden device malfunction, applications similar to Zebra’s PowerPrecision can pinpoint a battery’s lifespan and performance. This enables workflows to preempt problems before they impact productivity while tracking retired batteries to prevent improper disposal.

With the correct technologies, even the smallest changes can greatly improve sustainable warehousing. For more small-scale changes and implementations, contact Avalon’s modernization experts to learn more.