We’ve been discussing enterprise operating systems, as the deadlines approach for Microsoft ending support for Windows Embedded Handheld and Windows CE. The great OS Migration started when Microsoft made the announcement in 2016 that it would no longer provide security updates for their operating systems by 2020. Businesses that have been relying on Microsoft’s OSs for their rugged handheld devices have had to choose between staying with an unsupported operating system, rewriting their apps to fit another version of Windows, or choosing to move to another OS. While there’s naturally a lot of discussion about which choice is best, let’s talk about budgeting for OS migration from Windows.

How will the change in your operating system impact your investment in devices, both legacy, and upgrades?

Start by Assessing Your Legacy Devices for OS Migration

Take Stock of your Legacy Devices including the TC8000 and the MC3300

Are they a few years old (or older)? If so, you’re ready for an upgrade. The evolution of the rugged mobile technology in recent years has delivered a wealth of benefits that command your attention. The productivity factor has escalated. Your workforce can be more efficient with their time, which contributes to a rapid return on investment in your new technology. The Zebra TC8000 all-touch mobile computer, for example, has been proven to boost productivity by 14%. That’s the equivalent of adding one hour per worker per shift. The factor that bonuses across your workforce to determine how this investment in new technology benefits your business. The Zebra MC3300 mobile computer offers the flexibility of four different form factors so you can customize it your ergonomic needs—which enhances productivity as well. This mobile computer also features the combination of three scan engines, three keypads, and three tiers of functionality, so it fits the way you need to use the device, not the other way around.

Create an Inventory of Your Current Use Cases for OS Migration

Take Stock of Your Current use case

Identify how you use the devices as well as the desired results. For example, for barcode scanning, do you require an extended reach? Are you scanning in cold storage where the workers wear gloves and the barcodes could be covered with frost? Do you do a high volume of scanning with a mobile computer or is it purely a secondary feature? You might likely discover that a “one-size-fits-all” approach for rugged mobile devices doesn’t fit your needs. Today’s more advanced technology presents a broad array of purpose-built devices that are drilled down to specific tasks and functions.

Prioritize Your Needs for Functions and Features Investment for OS Migration

Prioritize Your Needs for the OS Migration from Windows

Prioritize your needs so that you understand the functions and features that require investment. Be sure to forecast anticipated uses so that you can future-proof your investment. This will help you focus on the hardware that will best achieve your goals. You can use these guidelines to avoid purchasing less or more than you need. These steps will help you profile your hardware needs. You might have some legacy devices that are still highly functional in your work environment. If they run on an unsupported version of Windows, are you comfortable with the lack of security updates?

Establish a Timeline

Establish a timeline for your Migration that's best for your Warehouse

The OS migration will occur over a period of time. You’re not going to pull the plug one day and be up and running the next. You need a strategy to deploy the new operating system and integrate the new devices. Avalon Integration can help here. We specialize in enterprise systems integration and we’re experienced in the challenges of OS migration. We’ll apply our expertise to develop a strategy with you, acquire the hardware, and implement the transition in an efficient, effective process. Talk to us about making the move to an operating system and enterprise computing hardware that will support your business in the long run and deliver greater results.

Customers currently running applications that require a legacy Microsoft operating system (Windows CE 6 or Windows Mobile/ Windows Embedded Handheld 6.5) will soon face the end of support for their platform. Mainstream support, which includes regular updates, has ended for both legacy systems. Microsoft extended support (security fixes) will end for Windows CE 6 in early 2018 and for Windows Embedded Handheld 6.5 in early 2020. After those dates, vendors will be unable to provide patches should a vulnerability or error be found in Microsoft code. For this and other reasons, many customers have begun planning a transition to new applications running under a modern operating system.

As the end of support dates for legacy operating systems approach, customers need to make decisions and plans to move forward, as application development can require considerable time and effort. One way to provide more time to make decisions is to select a hardware offering that can support multiple operating systems. The Honeywell CN75 and CK75 Series mobile computers, along with the Honeywell CN51 mobile computer, offer a choice of Windows Embedded Handheld or Android. In addition, customers purchasing Windows Embedded Handheld can convert their devices to Android at a future date. This allows existing legacy applications to continue running until the organization is ready to move to Android, at which time a simple field-based software conversion is performed. Only a small investment in software is required; no changes are required to the hardware.

Android’s large market presence supports a broad variety of OEMs and hardware form factors, making it more likely that a device is available to meet the customer’s use case and cost requirements, including devices that offer integrated physical keypads.

Talk to us today to learn more!

 

In the last post, we talked about the security issues of converting to Android from Windows Embedded Handheld and Windows CE. With Microsoft no longer offering support for these mobile operating systems, businesses are facing a difficult decision. Where to go with their enterprise OS and the logistics of making the transition.

With this shift, you’re faced with several options:

  1. Continue with Windows, without security updates.
  2. Rewrite your apps to fit another version of Windows.
  3. Move to a different operating system, like Android or iOS.

MX Logistics for the Android Family

At Avalon Integration, we looked at these choices. The first leaves you wide open to security breaches, so let’s not even consider it. The second is doable if you’re a loyal Microsoft user. However, Microsoft has already proven that it’s not committed to the enterprise user. Perhaps now is the right time to transfer your loyalty.

Zebra and Android Mobile Computer Family

Rather than commit resources to rewrite apps, allocate them to managing the transition to a strong operating system that is designed to work at this heightened level? Yes, Apple has a closed platform that is renowned for tight security, but it also has a limited developer community.

Transition to Android with 78% Mobile Devices Currently in Use

Android Mobile Devices Currently Used

Android, on the other hand, is already running on 78% of the mobile devices currently in use (compared to 15% with iOS). Among the rugged device users, 54% of newly introduced devices come installed with Android. This OS has a robust developer ecosystem, giving you a broader choice of apps and development opportunities. With Zebra’s Mobility Extensions (Mx), Android is now an enterprise-class operating system. Mx Security strengthens the security with government-grade AES-256 data encryption and a host of other security features not available on consumer-grade Android. More importantly, as you approach the end of life for your current Windows OS, you need to look at the ease of transitioning to a different operating system. How complicated is it? Will you need additional IT staff hours? What do you do with your legacy devices?

Transition to Android for the Most Developer Resources

Android Most Developer Resources Working on a Zebra Tablet

First of all, Android has the most extensive app and developer resources out there. App developers are plentiful, and Avalon Integration specializes in systems integration, so we can guide you through this step.

Android Transition Made Simple

Android OS Made Simple

Zebra’s Mx also incorporates device and app management tools that simplify the deployment. Mx MDM works with your current mobile device management system to deliver the compatibility that eases the transition. Mx MDM makes it easy to remotely stage, update, troubleshoot, lock, wipe, and monitor the Android-based Zebra devices in your network. These services are always running in the background of the devices, so your IT team stays connected with the activity.

Mx Mam Gives You Full Control

Android OS Gives You Full Control

Mx MAM enables silent install, remotely, from your central console. You don’t need to disrupt workflow. In the long-term, Mx MAM provides lockdown features that allow you to develop a list of authorized apps that can be downloaded and run on your devices. You can exclude personal apps and avoid malware—which are even bigger disruptions to the workflow!

Zebra’s purpose-built rugged mobile devices come pre-installed with Mx. Avalon Integration is ready to help you move through the OS migration to arrive at a long-term solution. Talk to us to get started.

Honeywell is strongly committed to cybersecurity. Our global businesses include aerospace and process solutions that demand a very high degree of security in all aspects of operations. A corporate-level cybersecurity task force sets and maintains security policies and standards, including test procedures used during product development that specifically identify software issues that could make systems more vulnerable to exploits. This approach eliminates potential vulnerabilities before products are even released.

Once an Android vulnerability is revealed and a corrective action posted by Google, Honeywell’s Android security experts implement the fix and deliver it to customers. Direct distribution of patches and updates enables Honeywell to reduce response time compared to OEMs who must go through secondary channels to deliver their updates. Security Manuals are published for all Honeywell products to guide customers in implementing best practices to secure their environment and devices. Guidance is provided in the configuration of device settings, network settings, and maintaining a secure IT environment. These preventative measures are intended to reduce the avenues through which threats can enter the customer environment.

Honeywell and Avalon Are Committed to Cybersecurity

Many enterprise customers will choose to restrict end-users further by “locking down” the device through the use of a Mobile Device Management (MDM) agent or an app such as Honeywell Enterprise Launcher. These tools control user access to system resources and can restrict the system to execute only designated apps. Removing the user’s ability to install or run unauthorized apps makes the system far less vulnerable to security exploits caused by user actions. Honeywell offers an Enterprise Toolkit API Library that enables customers to establish application whitelists or blacklists, control availability of a wide range of device features, and control which IP addresses are accessible through the firewall. Honeywell Launcher replaces the standard Android home screen with a kiosk experience that allows the user to see and execute only the apps needed to perform their job. Honeywell also offers an Enterprise Browser that enables web page rendering using standard Android controls but controls the sites that users are allowed to access. By limiting what the user can do with the device, IT support becomes easier and opportunities for the introduction of malware into the system are substantially reduced.

Another important aspect of security is maintaining an updated system. Researchers are constantly discovering and responsibly reporting vulnerabilities in the Android code base that could potentially be subject to malicious exploits. Google even offers a bounty program to encourage researchers to find and report potential issues. Google and chipset providers such as Qualcomm provide security patches to OEMs on a regular basis for incorporation into their software builds.

Honeywell updates their Android system images on a regular 60-day cadence, with patches for extremely critical exploits available within just a few days (as necessary). Patches are delivered as incremental updates to baseline images, minimizing the size of the update package for easier deployment across the customer’s network. Unlike consumer OEMs, Honeywell package is downloadable from a web portal to allow for customer acceptance testing prior to full-scale deployment. An email notification subscription is available so customers will be informed as soon as new updates are posted.

Contact us today to learn more!

Two years ago, users of Windows Embedded Handheld and Windows CE learned that Microsoft was going to pull the plug on these operating systems. No more security patches. No more updates. The end of life has already begun, with support for Windows Embedded CE 6.0 coming to a close on June 10, 2018. The remainder will fade into history over the next two years. The OS migration began as soon as the announcement was made. Those considering the options have looked at Android conversion. The security debate, however, concerned some potential users.

Android is an open-source platform, while the alternative, iOS, is closed. Skeptics worry about the security of Android. Encryption was an issue. It was slow, even on business-grade, high-end devices. Malware risk concerned decision-makers as well. The file-sharing left Android users open to phishing attacks and more.

Mobility throughout the workplace with Zebra Handheld Mobile Computers

These are valid points. But here’s another consideration: Of the 1.2 billion mobile devices currently in use, Android runs on 78% of them. Apple’s iOS runs on 15% of devices, with the minuscule 7% split primarily between BlackBerry and Microsoft. Android dominates here, but enterprise users have still been hesitant about its value as a business operating system. Clearly, Android is the dominant OS. If only these nagging issues could be resolved.

Extensions Zebra Mobile Handheld Computers

Then, Zebra stepped in. The manufacturer of some of the industry’s most rugged, user-friendly, and high-performance enterprise mobile computers recognized the need to overcome Android’s barriers to broader acceptance by business users across industries. Zebra developed Mobility Extensions (Mx), which resulted in what they call “fortified Android”. Mx has strengthened Android in a variety of ways:

  • Security
  • Mobile device management (MDM)
  • Mobile application management (MAM)
  • Data capture
  • Wireless connectivity

Government-Grade Encryption Maximizes Security

Mobility Extensions Government Grade Security

From the security standpoint, this fortified Android uses a government-grade, AES-256 encryption. Mx lets you select the data you want to encrypt—like sensitive data. The result is that encryption doesn’t slow down the device’s performance since it’s not encrypting every bit of information.

Transferrable Encryption Keys Ensures Security

Mobility Extensions Encryption for all Zebra Handheld Mobile Computers

Standard Android generates and secures the encryption keys on the device. But if you need to swap the device or give data to another user, the key doesn’t go along with the SD card. With Mx, the encryption keys are generated and stored in a centralized location. IT has control and can remotely provision another device with the encryption keys necessary to gain access.

Expanded Lockdown

Mobility Extensions Lockdown Security

Mx enables the lockdown of users from a device, an app, or even just a feature. You can limit users to one line-of-business application. When they turn it on, the device automatically launches and locks into that specific application from an enterprise home screen. You protect the network from unauthorized access while enhancing productivity by eliminating distractions. You can also lock down specific features and peripherals, like disabling the USB port so sensitive information can’t be downloaded to a thumb drive—or unauthorized apps can’t be uploaded in the same way.

Reliable Security Updates

Mobility Extensions - Reliable Security Updates

When Microsoft ended support for Windows CE/Embedded security patches, it effectively ended the enterprise use. Without ongoing patches to protect the network, you’re open to all sorts of breach risks. Zebra is staying on top of the security updates, with an internal team that monitors all reported Android security issues. DARN (Discover, Assessment, Remediation, Notification) alerts the Zebra Mx users whenever a patch is available. A link makes the upgrade instantly downloadable and IT can deploy it to all enterprise mobile devices with Mx’s MDM application.

MX comes pre-installed on all Zebra mobile devices. They’re ready to run right out of the box. Avalon Integration sees this fortified Android as a secure solution as you ponder OS migration. Stay tuned to learn more about the logistics challenges and solutions for the move to a different operating system.

Talk to us at Avalon Integration to get a better understanding of how you can get the most out of Mobility Extensions (Mx) today!